This Privacy Policy (“Policy”) describes how Coin Out Inc. (“Company” or “we” or “our” or “us”) treats information collected or provided in connection with an end user’s (“you” or “your” or “user”) use of the Coin Out website at http://www.coinout.com/ and mobile applications (the “Services”). If you are based in California, please note the section below "Your California Privacy Rights." Please note that your use of the Services constitutes your acceptance of this Policy as set forth below:
1.
Collected Information
Submitted Information
As part of using the Services, you may submit certain information to us. For example, when registering for an account on the Services we may collect information including Personal Information such as your first and last name, phone number and email address. “Personal Information” means information such as a name or email address that we can directly associate with a specific person or entity without additional information. We also collect information from any photographs or other materials you submit through your use of the Services, for example the products purchased or amount spent for a transaction. We use the information for a varitey of purposes, including market research, but do not share personally identifiable information. To the extent you decline to share certain information with us, we may not be able to provide some or all of the features and functionalities found on the Services.
Automatically Collected Information
When you use the Services, we gather certain non-personally identifiable information from you, and this information can be associated with your user account. This includes usage information, such as information on when, how often and for how long you use the Services, as well as server log data such as a computer’s IP address, browser type or the webpage you were visiting before you came to the Service.
Tracking and Cookies
The Services may use both web beacons and cookies to collect information. “Beacons” (also often referred to as “pixels”) are tiny graphics on a web page designed to track when a page is viewed. “Cookies” are small text files containing a string of alphanumeric characters that are downloaded by your web browser or mobile device when you visit a website. We may use both session cookies and persistent cookies when you access and use the Services. Cookies may be used, for example, to remember your user account information and your preferences, to customize the interface of the Services for you and to assist us in measuring and analyzing Service traffic. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Services. Persistent cookies can be removed. Please review your browser’s documentation to learn the best way to modify your cookie settings. Like many websites, the Services do not currently respond to “do not track” browser headers. However, you can take steps to limit tracking by erasing cookies from your computer’s hard drive and by setting your browser to block all cookies or warn you before a cookie is stored.
Analytics
We use certain third party services to assist us in analysis, auditing, research, and reporting regarding the Services. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, we use Google Analytics to help collect and analyze certain information for the purposes discussed in this Policy. You may opt out of the use of cookies by Google Analytics at https://tools.google.com/dlpage/gaoptout.
2.
Use of Information
Provision of services
We may use collected information for the purposes for which you provided the information including, for example, to create and maintain an account for you for storing your Coin Out credit or to respond to a question that you e-mail to us. We also use the collected information as necessary to provide the features and functionality of the Services to you and as reasonably necessary for our business operations.
Updates and Troubleshooting
We may also use the collected information to contact you regarding updates or modifications to the Services or to help troubleshoot problems, provide you with required notices in connection with disputes between you and another user or alert you to changes in our policies or agreements that may affect your use of the Services.
Personalized Content
We may use the collected information to personalize the content that you and others see based on personal characteristics or preferences.
Analytics and Improvements
We may also analyze collected information relating to your use of the Services in order to help us improve the Services and develop and improve other products and services.
Promotional Offers
We may use the collected information to provide you with promotional materials and offers. However, we will give you the ability to opt out of receiving such e-mails in accordance with applicable law. We will not provide your personally identifiable information to third parties for their own marketing purposes without your consent.
Combination
We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts—such as our communications with you via email, SMS text or phone, or your customer service records.
3.
Disclosure of Information
Third-party Service Providers
We use contractors and third-party service providers to assist us in making the Services available. Such third-party contractors or service providers may obtain access to the information you provide, including personally identifiable information. They are required to protect this information in a manner that is consistent with this Policy by, for example, not using the information for any purpose other than to carry out the Services they are performing for us.
Advertising
We may provide advertisers and other third parties with aggregated, non-personally identifiable information about our user base and its interests and usage patterns. We may also partner with third party advertising companies in order to serve advertising regarding our products and services to users elsewhere on the web after they visit our website. This is a common practice called “retargeting.” For more information on such practices and the ability to opt-out, you may visit http://www.aboutads.info.
Aggregated Data
We may make aggregated, anonymous data regarding activity on this Service available to third parties. By way of example only, this may include the provision or publication of reports regarding characteristics or performance of all components in a given category (where the specific components and vendors are not identified by name), or provision to a parts vendor of a report comparing the price and performance of that vendor’s products to competitive products listed on the Services (where the competitive products are not identified by name).
Business Arrangements
We may disclose non-personally identifiable information to third-party partners in furtherance of our business arrangements with them, including without limitation to jointly offer a product or service to you or create interoperability between our products and services and the products and services of such partners.
Transfer as Corporate Asset
In the event of a merger, sale of capital stock or assets, reorganization, consolidation or similar transaction involving Company, the information we possess, including personally identifiable information, shall be transferred as a corporate asset to the acquiring entity.
Legal Requirement
We will use and disclose information where we, in good faith, believe that the law or legal process (such as a court order, search warrant or subpoena) requires us to do so or in other circumstances where we believe it is necessary to protect the rights or property of Company, our users and/or third parties.
Affiliates
We may disclose this information to our affiliates for use as described in this Policy.
4.
Text Messages
Authorization
If you authorize us to contact you through SMS text messaging, we may use the phone number associated with your account to contact you with information related to our services, including important information about your account activity. By authorizing us to contact you via SMS text messaging, you understand and agree that by electing to opt-in, you are authorizing the Company to send text messages to your mobile phone. Standard text message and data rates apply. You may opt out of text messaging at any time by emailing the Company at support@coinout.com or texting STOP to 9143152097. Your consent is voluntary and is not required to use the Services.
5.
Effective Date
Changes
When we make any changes to our practices under this Policy, we will change the ”Last Updated” date indicated at the top of this Policy. Your continued use of the Services following such change constitutes your acceptance of the changes. However, we will seek your affirmative consent prior to applying any material change to this Policy on how we use or disclose personally identifiable information to information we collected or received prior to the date of the change.
6.
Third Parties
How it Applies
The Services may contain offers from third parties or links to third-party websites. This Policy does not apply to information that you may provide to or that may be collected by third parties. We encourage you to request such third parties to provide you with their applicable privacy policies and other terms and conditions before engaging with or making a purchase from such third parties.
7.
Viewing, Amending and Deleting Information
How it Works
You can log into your account and view, amend or delete your account information at any time. Please note that while changes to your profile information are reflected promptly in active user databases, our servers may retain previously provided information.
8.
Security
How it is Stored
The personally identifiable information we collect about you is stored in limited access servers. We will maintain reasonable safeguards to protect the security of these servers and your personally identifiable information. However, no security measures are 100% effective and we cannot guarantee the security of your personally identifiable information. We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with your personal information or usage information.
9.
Children Under 13
Information
We do not knowingly collect information from children under 13 and the Services are not directed at children under 18. If you are a parent and believe your child under the age of 13 has used the Services and provided personally identifiable information to us through the Services, please contact us at the phone number and address provided in Section 10 of this Policy and we will work to delete that Service account and any such personally identifiable information.
10.
Transfer to the U.S. or Other Countries
Information
Company uses facilities in the United States. Your information will be stored and processed in the United States or other countries where Company has facilities. By using the Services, you consent to the transfer of information outside of your country, even if your country has more rigorous data protection standards. The Services are intended for users located within the United States. We make no representation that the Services are appropriate or available for use outside of the United States. Access to the Services from countries or territories or by individuals where such access is illegal is prohibited. If you are visiting our website from the European Union or other regions with laws governing data collection and use, then please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information to the website, you consent to any transfer and processing in accordance with this Policy.
11.
Contacting us
If you have any questions about this Policy, please contact us at 646-481-7435 or at: ATTN: Privacy Questions 902 Broadway Suite 1611 New York, NY
Email
Email us at support@coinout.com
Mail
Mail us at Coin Out Inc. Attn: Privacy Questions 902 Broadway Suite 1611 New York, NY 10010
12.
Your California Privacy Rights: California Privacy Rights - Beginning January 1, 2020, the California Consumer Privacy Act (“CCPA”) provides California consumers the right to request that a business disclose what Personal information it collects, uses, discloses, and sells. Consumer may, for no fee, make the following verifiable requests to a business collecting their Personal Information:
request to know categories of Personal Information collected and disclosed;
request to know specific pieces of Personal Information collected; and
request to delete their Personal Information.
Upon verifying a consumer’s identity in response to a request to know, the business must disclose to the consumer, in a portable and readily usable form, the categories of Personal Information that the business has collected about the consumer, the categories of sources from which the information is collected, the business or commercial purposes for collecting the information as applicable, the categories of third parties with whom the information is shared, and/or the specific pieces of information collected about that consumer. Upon verifying a Consumer’s identity in response to a request to delete, the business must delete any Personal Information about the Consumer which it has collected. If a business does not produce the information or delete the consumer’s Personal Information as requested, it must provide an explanation in terms of the exemptions and exceptions provided in CCPA.
How to make a request - To make a request to know categories or specific pieces of Personal Information we have collected about you, or to make a request to have your Personal Information deleted, please email support@coinout.com.
Verification & Requests - CoinOut must verify your identity before the request can be fulfilled. CoinOut may require government-issued identification documents and a recent photograph to verify your name and identity. Before CoinOut can produce any specific pieces Personal Information, you must submit a signed declaration attesting to your identity under penalty of perjury. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide valid power of attorney, the requester’s valid government government issued identification, and the authorized agent’s valid government issued identification. Consistent with California law, CoinOut may not deny Services, provide different quality of Services, offer its products at a different price, limit your eligibility for products, or otherwise discriminate against you because you exercise any rights conferred by the CCPA. CoinOut does not and will not sell Personal Information to third parties. In the past 12 months, CoinOut has both used third parties to collect Personal Information and has disclosed Personal Information to third parties for the ends of certain business reasons in the Terms and above.
More Information - For more information about CoinOut’s privacy policies and practices, please email support@coinout.com.